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I want to try CleanApp before buying, what do I do?
Please use the download link above. The free trial version will only perform ten delete actions, all other features are fully functional. If you purchase CleanApp from our distribution partners, you'll receive an e-mail containing a serial number. Once you enter that number in CleanApp's registration dialogue, the limitation will be removed.
I downloaded CleanApp but can't install it properly
Double-click the installer file after the download has finished. The installation window will open. Please drag and drop CleanApp (the magnet icon) in your Applications folder in any case. This is mandatory for CleanApp to work properly. If instead you open the installer file every time and launch CleanApp from there, you might encounter problems during operation that donʼt occur when properly installed.
What are the system requirements?
- Mac OS X 10.4.11
- A Mac with at least a 1 GHz G4 CPU
- 1GB of RAM
I launched CleanApp - I need help
Please see our comprehensive User Guide in CleanApp's Help menu first. This guide will walk you through most of CleanApp's features and how to use them. If you find your question still unanswered, please contact us using the contact form in this website's Support area.
I like CleanApp, what are my purchasing options?
CleanApp is available as download from our online store - please click the shopping cart above. Payment options are:
- Cedit Cards
- PayPal
Is there a new version of the User Guide?
The latest User Guide is included with every service update. If we extend the User Guide in between, you'll find it in the Support section of our website.
I need CleanApp both on my Desktop Mac and my portable Mac. Do I need a second license?
Our licensing model allows installation on two Macs as long as you're the sole user of CleanApp. License does not cover installing one license on several family members' Macs but family members may still use your Mac for other purposes.
Where can I find a manual / handbook / user guide to learn how to use CleanApp?
Please see CleanApp's Help Menu to find the comprehensive User Guide. In addition to that, all user guides are available for download from our website's Support section in case you want to read the instructions before testing the actual application:
What if I need an answer to a product-specific question right now?
A fully searchable FAQ section is available in our website's Support section. In case you can't find the information you're looking for with the search feature, there is an overview list of all articles in the database. In addition to that, we have an ever expanding number of tutorial videos in th same section:
