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Message concerning    Synium MobileFamilyTree 8

Version of MobileFamilyTree
Please select the version of the app in question. If you do not know the version, please launch the app and click on the app name at the top left of your screen in the menu bar. Afterwards, select "About" from the menu appearing. You'll find the exact version number there.
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Your Operating System
On your Mac, you can find out your version number of your operating system by clicking on the Apple menu at the top left of your screen and selecting "About this Mac". On iOS, please open the Settings app, select "General" and "Information" afterwards.
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Your Device
Please choose if your iOS device concerning this message is an iPhone, iPad or iPod touch. Especially when reporting errors this info can help us find and fix issues quickly.
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Your Email Address
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Your First Name
Your Last Name
Subject of your Message
Please enter the subject of your message here. Ideally, this is a short summary of your concern.
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Your Message
Please enter your message to Synium here. If you are reporting an error in one of our apps, make sure that your message includes the steps you have done before the error occurred. This way, it will be much easier for us to reproduce the issue and correct the error.
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Attach File or Screenshot
You can attach a Screenshot or a File to your message here. On the Mac, you can create a screenshot by pressing the keys Shift-Cmd-3 simultaneously. A Screenshot of the currently visible windows will be created on your desktop. Screenshots can greatly help us to illustrate your concern. If you want to attach more than one screenshot or file, please place them in a folder an compress this folder using the File menu in the finder.
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Frequently asked questions about MobileFamilyTree 8

• I bought MacFamilyTree 9 - why do I have to purchase MobileFamilyTree 9, too?
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• How can I send feedback?
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• Is MobileFamilyTree 9 optimized for iPad Pro 12.9" or iPhone X?
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• Can I share my tree on CloudTree with MacFamilyTree 8 and MobileFamilyTree 8 users?
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Newest Support Articles about MobileFamilyTree 8

Switch from Family Tree Maker to MacFamilyTree and import your family tree
Why is there no upgrading pricing but just a full version?
How can I sync MobileFamilyTree with MacFamilyTree on my Mac?
Can I use MobileFamilyTree 9 on older iOS devices?
How can I update from MobileFamilyTree 7 or 8 to MobileFamilyTree 9?
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