Contact our support team
Couldn't find an answer to your question in our FAQ section?
Our team speaks English as well as German and will respond to your query as soon as possible. Office hours are Monday to Friday, we live in the European time zone so you might not hear from us immediately if you're in a different time zone.
Current questions about our products
- Why does the sync between MacFamilyTree 7 and MobileFamilyTree 7 currently not work on iOS 8?
- After migrating my database in iFinance 3.3.17 the account balance is displayed as 0! Did the transactions disappear?
- iCloud Troubleshooting Guide
- Can I sync MacFamilyTree 7 and MobileFamilyTree 7 with MacFamilyTree 6 or MobileFamilyTree Pro?
- I can not remove any unwanted language packets with CleanApp, why are the checkboxes greyed out?
If you have a quick question or suggestion you can also contact us on Twitter: