Support

I recently updated to MacFamilyTree 6.2, the application crashed after start what went wrong and how can I fix this?

When you open a database from a previous version (6.1.x), MacFamilyTree 6.2 crashes when it is set to open the last opened database at start.

The error only occurs if the option "Open last opened Family Tree" is activated.

If MacFamilyTree 6.2 crashes after start, please do the following:

  • Open MacFamilyTree 6.2
  • Directly after start a dialog will ask you, if you would like to migrate the database from the previous version.
  • Click "Cancel" to cancel the migration procedure.
  • An error message will appear "The document ... could not be opened". Close this error message.
  • Select the database from the list of recently opened documents, now it should be migrated correctly.

We apologize for the inconvenience. An update addressing this issue will be released as soon as possible.