How do I make screenshots?

Sometimes, we need you to send us a screenshot of what you see on your screen in order to help us help you solve a problem. Seeing what you see may show us details you wouldn't even mention. Making screenshots is fairly easy:

  1. Make sure the application you're having problems with is launched and the window isn't covered by anything else
  2. Press and hold the cmd key (Apple key)
  3. Press and hold the shift key
  4. Press the number 3 key, then let go of all of them
  5. Now have a look at your desktop. You should find an image file there.
  6. Drag and drop it in a mail and send it to us