General Terms and Conditions
For GERMANY, the German version of these GTCT shall prevail, which you will find here: Allgemeine Geschäftsbedingungen
Please read the following General Terms and Conditions (“GTCT”) carefully. By ordering goods or services through this website or by registering on or with this website you agree that these GTCT shall apply exclusively to the business or legal relationship between you as our customer and us.
How do I obtain my software?
What happens if I loose my serial number? Do I have to buy again?
I bought a new Mac. How do I unlock my previously purchased software?
Updates from previous versions
If you own a previous version of MacFamilyTree like MacFamilyTree 1,2,3,4 or 5 you can update to the most current version for $25. To buy the update, click on the buy link above and purchase the update. All updates within version 6 like version 6.1 or 6.5 will be free for all customers who bought version 6.
If you've bought version 5 after April 20th, 2010 the update to version 6 is free. Your key will already work with version 6 at no additional cost. If you've bought the retail version (boxed) after April 20th, 2010 please use the support form and send us a scan or camera shot of the receipt and we'll send you a free update code.
Which updates are free?
All updates within version 6 will be free for customers who bought version 6. This means you get many free updates like version 6.1 and 6.2 at no additional cost. We've released over 100 free updates for version 5 and we plan to offer about the same amount for version 6.
How do I get the update?
Simply follow the buy link at the top of this page. You can buy the update in the web store for $25. After the purchase you will get a new registration code which unlocks your new version. Your previous key will be needed for verification that you own a previous version of MacFamilyTree. If you've lost your key use the support form to contact us so we can resend your previous key at no additional cost.